Privacy Policy

Last updated: July 26, 2026

Aurelin Home ("we," "us," or "our") operates the website aurelinhome.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. Please read this policy carefully. By using the Site, you agree to the practices described here.

1. Information We Collect

When you visit, register on, or place an order through our Site, we may collect the following:

Information you provide directly:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by our payment provider — we do not store full card numbers)
Any information you enter in our contact form or communications with us

Information collected automatically:

Device and browser type
IP address
Pages viewed and time spent on the Site
Referring website and search terms
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your order, including shipping and delivery updates
Provide customer support
Send marketing emails when you have opted in (you can unsubscribe at any time)
Detect and prevent fraud
Improve our Site, products, and services
Comply with our legal obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to operate the store, remember your preferences, analyze traffic, and support marketing. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.

4. How We Share Your Information

We do not sell your personal information for money. We may share your information with:

Service providers who help us operate our business, such as our e-commerce platform (Shopify), payment processors, shipping and fulfillment partners, and email service providers
Advertising and analytics partners to measure and improve our marketing (for example, TikTok and Meta)
Legal authorities when required by law, court order, or to protect our rights

These partners are only permitted to use your information to perform services on our behalf.

5. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes described in this policy, including order records, accounting, and legal requirements. When it is no longer needed, we securely delete or anonymize it.

6. Your Privacy Rights (California Residents — CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose
Access a copy of the personal information we hold about you
Delete your personal information, subject to certain exceptions
Correct inaccurate personal information
Opt out of the "sharing" of your personal information for cross-context behavioral advertising
Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at support@aurelinhome.com. We will respond within the timeframe required by law. We may need to verify your identity before fulfilling your request.

7. Your Rights in Other Regions

Depending on where you live, you may have additional rights over your personal information, including access, correction, and deletion. Contact us at the email below and we will assist you in accordance with applicable law.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.